Last Updated: 14 oct 2025

Thank you for shopping with Kaazham!
We’re dedicated to ensuring that your order reaches you quickly, safely, and efficiently.
Please read our shipping policy carefully to understand how we process and deliver your purchases.

1. Order Processing Time

               Orders are processed within [1–3 business days] after payment confirmation.

               Orders placed on weekends or public holidays will be processed on the next working day.

               You will receive an email or SMS confirmation once your order has been dispatched.

2. Shipping Locations

               We currently ship across Tamilnadu [Courier charges applicable].

               For remote or out-of-service areas, delivery timelines may be longer.

               National shipping (if applicable) is subject to customs regulations and additional charges.

3. Delivery Time

               Standard delivery time: [5–10 business days] (depending on location).

               Metro cities may receive orders faster; rural areas might take longer.

               Delays may occur due to unforeseen circumstances like weather, courier issues, or high order volumes.

4. Shipping Charges

               Orders have a shipping fee based on the distance.

               Any applicable shipping charges are non-refundable.

5. Tracking Your Order

               Once shipped, you will receive an email/SMS with your tracking ID and courier partner details.

               You can track your order status on our website or directly through the courier’s tracking page.

6. Delivery Attempts

               Our courier partners will make up to [2–3 delivery attempts].

               If the delivery is unsuccessful, the package will be returned to us.

               Re-shipping charges may apply for resending the order.

7. Damaged or Lost Packages

               If your package arrives damaged, please notify us within [24–48 hours] of delivery with photos.

               We will assist you in replacing or refunding the item (subject to verification).

               We are not responsible for lost packages due to incorrect addresses provided by the customer.

8. Change in Shipping Address

               Address changes can be made before dispatch by contacting our support team.

               Once shipped, the address cannot be changed.

10. Contact Us

For any questions or assistance regarding shipping, feel free to contact us:

               📧 Email: hawkerparadiz@gmail.com

               📞 Phone: +91 86755 75909

               🏠 Address: 4/162 C, Palakkad Road, Near CSI Christ Church, Madukkarai, Coimbatore, Tamil Nadu – 641105.